Category wireless

Image for Your voice, DELIVERED: OpenMedia’s latest petition to stop Rogers from buying Shaw is in!

Your voice, DELIVERED: OpenMedia’s latest petition to stop Rogers from buying Shaw is in!

To date, the OpenMedia community has called on the government a whopping 34,700+ times to block Rogers-Shaw. Talk about a deafening response!
Image for Happy Valentine’s Day from OpenMedia — we made you something!

Happy Valentine’s Day from OpenMedia — we made you something!

Share your love for the free and open Internet with some digital rights-themed valentines cards!
Image for “Family of raccoons” leading OpenMedia poll to replace Rogers family as Canada’s supreme telecom dynasty

“Family of raccoons” leading OpenMedia poll to replace Rogers family as Canada’s supreme telecom dynasty

VOTE NOW! If a single telecom dynasty is going to rule us all, let’s pick a better one than the Rogers family.
Image for 2021 report shows Canada’s cell phone prices STILL among most expensive globally

2021 report shows Canada’s cell phone prices STILL among most expensive globally

Rewheel’s 2021 report yet again confirmed the ugly truth: People in Canada continue to pay some of the highest prices in the world for our wireless services.
Image for NDP releases plan to bring Internet affordability to Canada

NDP releases plan to bring Internet affordability to Canada

OpenMedia welcomes the plan, and the critical attention to issue of Internet affordability in Canada. 
Image for What’s the ‘5G hype’ all about?

What’s the ‘5G hype’ all about?

5G: The next generation of hyperconnectivity and surveillance with a side of international power struggle.
Image for Success! We delivered your voices to the CRTC to overhaul Canada’s mobile market

Success! We delivered your voices to the CRTC to overhaul Canada’s mobile market

This week we delivered over 18,000 voices to the CRTC along with our detailed policy submission to overhaul Canada’s mobile market and bring customers affordability, choice and better access. Thank you for speaking out and here’s what’s next!
Image for  CRTC’s wireless affordability decision will further Canada’s digital divide

CRTC’s wireless affordability decision will further Canada’s digital divide

Today’s decision on low-cost data-only plans treats those who need affordable plans as second-class citizens.
Image for Advocates stunned by CRTC’s decision to cut its own Internet speed targets in half for new Broadband Fund

Advocates stunned by CRTC’s decision to cut its own Internet speed targets in half for new Broadband Fund

Canadians are calling on Innovation Minister Navdeep Bains to send the decision back to the CRTC for reconsideration immediately
Image for Minister Bains: Enough talk, bring MVNOs to Canada and lower our cell phone bills

Minister Bains: Enough talk, bring MVNOs to Canada and lower our cell phone bills

Minister Bains' response to lower our cell bills leaves much to be desired. So with your help, we ramped up our efforts to put pressure on the Minister to walk the talk by putting bus stop ads in Ottawa. Check them out and thank you for your support!
Image for CRTC report reveals low-income Canadians spending up to 8% of monthly income on communications services

CRTC report reveals low-income Canadians spending up to 8% of monthly income on communications services

Lower cost options are desperately needed to ensure that people are not left behind
Image for It’s time to bring Canada’s wireless market out of the Stone Age — here’s how

It’s time to bring Canada’s wireless market out of the Stone Age — here’s how

Why do people in Canada still pay some of the most expensive cell phone bills in the industrialized world? Here's how it all went down, where we are now, and where to next:
Image for Critics call Big Telecom’s low data plans ‘embarrassing’

Critics call Big Telecom’s low data plans ‘embarrassing’

"It's embarrassing and quite frankly it's rude to think that these are functional plans,"
Image for CRTC extends competition protections  to broadband Internet competitors

CRTC extends competition protections to broadband Internet competitors

Competitor Quality of Service Regime decision a step towards ensuring lower prices in wireline sector by increasing fairness for indie Internet Service Providers, but misses opportunity to do the same for wireless
Image for CRTC failed Canadians, again. Over to you, Minister Bains

CRTC failed Canadians, again. Over to you, Minister Bains

Last week the CRTC shut the door on an opportunity to bring Canadians more mobile choices and lower prices. So we are looking to Minister Navdeep Bains to step in and help affect change.
Image for Lower cell phone bills are about more than affordability. They help to bridge the digital divide

Lower cell phone bills are about more than affordability. They help to bridge the digital divide

The need for affordable cellphone plans in Canada is essential to bridge the digital divide and provide more Canadians with the array of socio-economic benefits the Internet affords.
Image for 9 in 10 Canadians still not at basic Internet speeds called for by CRTC, even as data usage jumps by 25%

9 in 10 Canadians still not at basic Internet speeds called for by CRTC, even as data usage jumps by 25%

Annual CRTC study demonstrates clear need for national broadband strategy, as Canadians face increasingly less affordable prices for home and mobile Internet.
Image for Lowering our cell bills: Your voice on the public record

Lowering our cell bills: Your voice on the public record

1 in 3 low-income Canadians can’t afford a cellphone. That means no emergency calls when away from a landline, no texting with loved ones, no access to maps, email, and the online tools and services that we all depend on every day.
Image for It’s time to lower your cell bill

It’s time to lower your cell bill

A CRTC consultation has a great potential to open our wireless market to more competitors and finally bring Canadians relief from ever-rising cellphone bills.
Image for Could Canadians finally get relief from high wireless prices?

Could Canadians finally get relief from high wireless prices?

Exorbitant wireless prices have been the norm for Canadians for too long, but an encouraging shift in policy could be about to change that.
Image for Innovation Minister asks CRTC to reconsider opening Canada’s wireless market to affordable wi-fi based mobile providers

Innovation Minister asks CRTC to reconsider opening Canada’s wireless market to affordable wi-fi based mobile providers

Minister Bains' announcement is good news for Canadian consumers, who have long been in need of relief from cell phone bills that are far too high.
Image for Disappointing CRTC ruling threatens to lock Canadians into a future of high wireless prices

Disappointing CRTC ruling threatens to lock Canadians into a future of high wireless prices

Today’s decision effectively makes it impossible for Sugar Mobile and other new entrants to compete in a market that continues to be dominated by Bell, Rogers, and Telus.
Image for Spotlight turns to data caps, as CRTC study reveals skyrocketing data usage along with price increases

Spotlight turns to data caps, as CRTC study reveals skyrocketing data usage along with price increases

One week before high-profile CRTC hearing on data caps and Internet pricing, Commission's own study confirms data usage surged 40% from 2014 to 2015
Image for Spotlight turns to data caps, as CRTC study reveals skyrocketing data usage along with price increases

Spotlight turns to data caps, as CRTC study reveals skyrocketing data usage along with price increases

One week before high-profile CRTC hearing on data caps and Internet pricing, Commission's own study confirms data usage surged 40% from 2014 to 2015
Image for Bell promises to run fibre to Churchill, Manitoba —  for the small price of acquiring MTS

Bell promises to run fibre to Churchill, Manitoba —  for the small price of acquiring MTS

You can almost smell the desperation as Bell promises to run fibre Internet to Churchill, Manitoba if the MTS takeover deal goes through
Image for CRTC review opens door to improve Wireless Code’s customer safeguards

CRTC review opens door to improve Wireless Code’s customer safeguards

Three years after Wireless Code was first published, it’s clear there’s room for improvement in protecting Canadians from Big Telecom mistreatment
Image for We can finally put an end to data caps—but will the CRTC listen?

We can finally put an end to data caps—but will the CRTC listen?

Canadians now have a unique opportunity to end mean-spirited data caps as the CRTC announces public consultation, and your OpenMedia team is on board to ensure affordable home broadband and wireless services for all.
Image for Data Caps and Overage Fees: What ISPs Aren’t Telling You

Data Caps and Overage Fees: What ISPs Aren’t Telling You

Telecom companies are keeping Canadians on a short leash when it comes to data caps.
Image for CRTC urged to end Internet data caps and punitive overage charges

CRTC urged to end Internet data caps and punitive overage charges

Internet users are mobilizing to seek end to data caps, as new report reveals how Canadians are getting a raw deal on both wired and wireless services.
Image for Cell phone bills already going up as Bell-MTS takeover awaits approval

Cell phone bills already going up as Bell-MTS takeover awaits approval

Two weeks after Bell announced their intentions to take over Manitoba’s fourth carrier, Rogers has raised rates.
Image for I’m an MTS customer and my bill is about to go up

I’m an MTS customer and my bill is about to go up

When I read the news of Bell buying MTS I felt my wallet shudder.
Image for Canada’s telecom market: Bell’s way or the highway

Canada’s telecom market: Bell’s way or the highway

Yikes! Bell is looking to take over Manitoba Telecom Services, bringing Manitobans higher prices and less choice. And nobody wants that.
Image for Government should step in after disappointing CRTC ruling closes door to new affordable wireless alternatives

Government should step in after disappointing CRTC ruling closes door to new affordable wireless alternatives

Today’s CRTC ruling means Big Telecom can continue to block more affordable Mobile Virtual Network Operators (MVNOs) from setting up in Canada.
Image for Here we go again - Big Three mobile providers to raise prices on popular cell phone plans

Here we go again - Big Three mobile providers to raise prices on popular cell phone plans

This morning, The Globe and Mail reported that Canada’s Big Three wireless providers–Bell, Rogers, and Telus–are in the midst of raising prices across their most popular plans, citing the declining Canadian dollar for the increase.
Image for We’re challenging a crucial CRTC decision on behalf of Canadians

We’re challenging a crucial CRTC decision on behalf of Canadians

Last night, OpenMedia filed detailed and significant comments in support of a crucial challenge that will determine whether Canadians get access to new, independent wireless providers like Ting. If the Canadian Radio-Television and Telecommunications Commission (CRTC) listens to Canadians, bad parts of a recent ruling will be overturned and a new level playing field will allow a wide range of new mobile providers to set up shop and sell services to Canadians. Back in May, the CRTC took a significant step towards ensuring Canadians have access to more affordable options in our mobile phone and Internet market.  
Image for T-Mobile free roaming initiative could add fuel to Canada’s wireless market

T-Mobile free roaming initiative could add fuel to Canada’s wireless market

T-Mobile announced yesterday it will allow its American customers use their service in Canada and Mexico with no extra fees (that's right, free roaming). This new initiative puts the Big Three's roaming plans to shame. Why can't Canadians have nice things? Article by Peter Nowak for Alphabeatic
Image for Globe and Mail: More power to the Big Three, less choice to Canadians

Globe and Mail: More power to the Big Three, less choice to Canadians

The new Rogers/Mobilicity deal will mean less choice and therefore higher prices. Article by Christine Dobby for The Globe and Mail While Mobilicity has finally found a buyer – selling to Rogers Communications Inc. for $465-million after more than two years in legal and financial limbo – Wind Mobile Corp. will also benefit from the deal through a significant increase in its spectrum holdings.
Image for Today we are hosting a Social Media Town Hall on the state of Canada’s Internet. Join us!

Today we are hosting a Social Media Town Hall on the state of Canada’s Internet. Join us!

A Q&A About the Future of Canada’s Internet Today we have assembled an all-star cast of Canadian Internet experts and innovators (see below) to answer your questions about Canada’s Internet! A new tool has just launched to take the pulse of Canada’s Internet and we want to talk about the future of the net. Our Town Hall starts at 1PM ET / 10AM PST, but feel free to start asking questions now! Today, you can ask us anything…
Image for Canada’s historic chance to be the fastest team on the ice

Canada’s historic chance to be the fastest team on the ice

Right now, we face a unique opportunity to kickstart Canada’s Internet, and improve the level of service Canadians can access into the 21st century. The Canadian Radio-Television and Telecommunications Commission has begun their review of what constitutes basic Internet service in Canada, and their deadline for input is rapidly approaching. This is a tremendous opportunity for us to stand together, and demand access to faster, cheaper Internet for 100% of Canadians. For years, Canada has had one of the least ambitious digital strategies in the industrialized world, with Internet experts like Michael Geist asking, “Why does Canada still lack a coherent broadband goal?” I mean, think about this: in 2015, the U.S. government set their basic broadband speed to be 25Mbps. What’s Canada’s target? 5 Mbps… By 2019. This is embarrassing, but the government can change our targets if we speak out now. It’s no secret that Big Telecom has you locked into some of the slowest and most expensive Internet service in the industrialized world. It’s not fair: we deserve the same level of service as our international counterparts. When it comes to Internet speeds, Canada doesn’t want to be just a contender. We want to be the fastest team on the ice. Now, the good news is that the CRTC’s review of basic telecommunications services is rapidly approaching and could ensure all Canadians have access to faster, cheaper Internet for future generations. But we’re short on time. Add your name NOW, and we’ll send your message before their final deadline.
Image for Alphabeatic: Canada still leads in high wireless prices

Alphabeatic: Canada still leads in high wireless prices

Wireless savings? Not for now. Canadians' wallets are still hurting.  Article by Peter Nowak for Alphabeatic With the CRTC’s decision this week to forego implementing rules that would have allowed small companies to share the networks of bigger players, the regulator and government are both now pinning their hopes for wireless savings on newer competitors building infrastructure that’s strong enough to challenge the likes of Bell, Rogers and Telus.
Image for New report: Canada falling further behind global counterparts on Internet access

New report: Canada falling further behind global counterparts on Internet access

This week, experts at the Canadian Internet Registration Authority (CIRA) – the body that oversees Canada’s .ca domain – released their 2014 Factbook, which chronicles Canada’s advancement on Internet issues over the past year. The Factbook investigates how well-positioned Canadians are in the areas of access, cost, and usage. The report shows Canada continues to slip further behind our global counterparts. For example, Canada has crashed from 2nd place in 2001 on broadband penetration amongst industrialized nations to 16th place in 2014.

Rogers hits senior with an $800 bill for Internet she never used

Rogers hit this B.C. senior with a whopping $800 bill for Internet she never even used. It seems not a week goes by without another story of Big Telecom price-gouging. Tell us yours in the comments below. Article from CBC News A senior citizen in Chilliwack, B.C., is angry about an $800 wireless internet access bill from Rogers — a bill she claims she's not responsible for. Darlene Davies, 65, usually pays $60 a month for her Rogers internet service, which she accesses with an unsecured Rocket hub Wi-Fi hotspot access point. When she received a bill for more than $600 instead, she was stunned. Rogers customer service told her the charges stemmed from data used to download movies, stream TV shows and play online games. But Davies says she doesn't even know how to do any of those things.
Image for As Big Telecom ramps up lobbying, will government cave?

As Big Telecom ramps up lobbying, will government cave?

It looks like the Big Three telecom giants are fighting hard to maintain their stranglehold over our wireless market, and over Canadians’ wallets. The Big Three have been on the back foot since pressure from tens of thousands of Canadians won positive new customer protection rules last year, along with a clear government commitment to increase choice and lower prices. Now Big Telecom is pushing back. They’re sitting on huge piles of cash after years of price-gouging Canadians with some of the highest prices in the industrialized world. It seems they’ve been using that money to hire expensive Ottawa lobbyists to pressure the government.
Image for You told us, we told them: A report-back from our meeting with Telus

You told us, we told them: A report-back from our meeting with Telus

When several senior representatives from Telus asked us to meet with them we knew immediately what we wanted the meeting to include: direct citizen stories about disrespectful and expensive cell phone service in Canada. This was clearly a unique opportunity to bring Canadian voices directly to executives running one of the big three cell phone giants. We shared a story from John, who was unexpectedly hit with a $300 bill from Telus after asking for a voice-only plan and unknowingly using expensive, metered data services. John quite effectively articulated the limited options facing customers: “What do I do to not pay this outrageous fee? Spend more hours on the phone? Spend thousands on legal fees to fight $300? Refuse to pay it, and have my credit rating dinged?” Reps from Telus discussed the various steps that they have taken to address these kinds of complaints. We highlighted some of the themes we’ve been hearing from you via Cell Phone Horror Stories, and on our Facebook wall: disrespectful customer service with unreasonable hold times; long contract lengths with expensive termination fees; false charges on your bills and a refusal to remove them; and high roaming fees in a context where cell phone service is already very expensive.
Image for Epoch Times: Wireless complaints are on the rise

Epoch Times: Wireless complaints are on the rise

In a report released last week, Canada's cell phone services received the notable dishonour of having the most complaints out of any telecommunications service. It's time for these concerns with our broken telecom market to be addressed by the CRTC. Share your story through our online tool CellPhoneHorrorStory.ca and let's work towards a wireless code that benefits Canadians. Article by Omid Ghoreishi for The Epoch Times Complaints about telecom services rose again this year, with wireless services topping the list of complaints for the fourth consecutive time, according to Canada’s Commissioner for Complaints for Telecommunications Services (CCTS). “Nearly 11,000 consumer complaints were filed with us. That represents an increase of 35 percent over last year,” said commissioner Howard Maker in a statement announcing the release of the CCTS’s annual report for 2011/2012.

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