Tag: rocket
Rogers hits senior with an $800 bill for Internet she never used
Rogers hit this B.C. senior with a whopping $800 bill for Internet she never even used. It seems not a week goes by without another story of Big Telecom price-gouging. Tell us yours in the comments below.
Article from CBC News
A senior citizen in Chilliwack, B.C., is angry about an $800 wireless internet access bill from Rogers — a bill she claims she's not responsible for.
Darlene Davies, 65, usually pays $60 a month for her Rogers internet service, which she accesses with an unsecured Rocket hub Wi-Fi hotspot access point.
When she received a bill for more than $600 instead, she was stunned. Rogers customer service told her the charges stemmed from data used to download movies, stream TV shows and play online games.
But Davies says she doesn't even know how to do any of those things.
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