Category cell phone squeeze
For the past month we've been asking you to share your Cell Phone Horror Stories to tell decision-makers at the CRTC what steps to take in fixing our broken telecom market. Today is the last day to submit your comments before we'll be sending them along to the CRTC. If you haven't already, share your story and help create a new wireless code for Canadians at CellPhoneHorrorStory.ca! Article by Pete Nowak Good news if you’re an iPhone owner with Bell or Virgin – the carriers will reportedly unlock that bad boy for you. Of course, with this being the Canadian cellphone industry, there are many caveats to go with that. One is, you have to own the phone outright, two is that you can’t be on contract and three is that you can’t be a prepaid customer. Oh, and it’ll cost you the tidy sum of $75. Bell and its subsidiary are finally joining its Big Three cohorts, Rogers and Telus, in offering the “service,” although the company looks to be alone in charging such a hefty fee. Telus recently cut the cost of its iPhone unlock to $35 from $50, which is what Rogers still charges.
Michelle is all smiles after ending her relationship with Big Telecom Bell over increased costs and a monster twelve-page bill containing over 480 tethering charges she received earlier this year. Visit CellPhoneHorrorStory.ca to share your experiences and help provide input in creating a new wireless code for Canadians.
When decision-makers at the CRTC announced they'd be gathering Canadians' input into restructuring a new wireless code, you made your Big Telecom horror stories heard loud and clear. While we continue to share your stories sent through CellPhoneHorrorStory.ca, the CRTC has now announced an additional way to share your comments with them directly. This is a sign of progress that we're looking to maintain. If you haven't already, share your story and let's help fix our broken telecom market. Learn more about this call to Canadians from the CRTC.
Big Telecom's increased control has contributed to Canadians feeling 'cell-shocked' by our broken telecom market. But if you had the chance to change anything about your wireless services, what would it be? Policy-makers at the CRTC are now opening up their decision-making process to Canadian input. Share your Cell Phone Horror Story at CellPhoneHorrorStory.ca and let's tell the CRTC to put public interest first. Article by Laura Payton for CBC News A consumer group worried that a bureaucratic hurdle could stop people from giving feedback about a code of conduct for cellphone companies is compiling complaints from Canadians. Open Media, a watchdog group that fights to keep internet access cheap, says it wants to make it easier for consumers to tell their stories about battles with cellphone companies. The group has launched a website, CellPhoneHorrorStory.ca, to collect complaints about what they say is a "broken cellphone market."
The number of cell phone complaints increased this year by 35% – a spike that can be attributed to Big Telecom's tightening grip over over our communications. But there is good news, as Canada's communications policy makers at the CRTC have invited Canadian input in future decision-making. Speak out and share your cell phone horror story at CellPhoneHorrorStory.ca.
As we encourage Canadians continue to share their CellPhoneHorrorStory.ca, your support has helped in getting the attention of policy makers and producing media coverage nationwide. The CRTC is taking notice of what you have to say, so we're rallying your voices to get even louder. Share your horror stories and visit OpenMedia.ca/Halloween to face your cell phone service fears.
In a report released last week, Canada's cell phone services received the notable dishonour of having the most complaints out of any telecommunications service. It's time for these concerns with our broken telecom market to be addressed by the CRTC. Share your story through our online tool CellPhoneHorrorStory.ca and let's work towards a wireless code that benefits Canadians. Article by Omid Ghoreishi for The Epoch Times Complaints about telecom services rose again this year, with wireless services topping the list of complaints for the fourth consecutive time, according to Canada’s Commissioner for Complaints for Telecommunications Services (CCTS). “Nearly 11,000 consumer complaints were filed with us. That represents an increase of 35 percent over last year,” said commissioner Howard Maker in a statement announcing the release of the CCTS’s annual report for 2011/2012.
In the wake of Canadians speaking out to StopTheTakeover.ca, CRTC chairman Jean-Pierre Blais is emphasizing the importance of earning Canadians' trust and input in future decision-making. Let's ensure that this pledge to serving the public interest stands. Show the CRTC that Canadians are stuck in an unfair and expensive cell phone market by sharing your story at CellPhoneHorrorStory.ca. Article by Rita Trichur for The Globe and Mail The federal broadcast and telecommunications regulator is on a mission to “rebuild” the trust of Canadians by renewing its focus on consumers, creators and citizens. Jean-Pierre Blais, the newly minted chairman of the Canadian Radio-television and Telecommunications Commission, gave that frank assessment as he outlined his vision for the regulatory body at an industry conference on Monday. After spending roughly four months on the job, Mr. Blais is already making strides to define his legacy for when his term ends in 2017. At that time, he wants the CRTC to be an institution that is “trusted” by Canadians, noting many are skeptical about the regulator and its mandate in the digital era.
Last week, the CRTC put forth a call for public comments to help shape the future of Canada's wireless market. This week, we're launching a new campaign to ensure that Canadian voices are heard loud and clear. With your support in speaking out, we're already gaining traction in media outlets nationwide. Make your voice heard and share your story to the CRTC at CellPhoneHorrorStory.ca. Article by Rita Trichur for The Globe and Mail An online activist group that once sparked a public outcry over the controversial issue of usage-based billing for Internet access is now taking aim at cellphone contracts.