Category cell phone horror stories

Image for Our submission, your voices: Cell phone horror stories in action at the CRTC

Our submission, your voices: Cell phone horror stories in action at the CRTC

Our job at is to amplify citizens voices in the fight for our digital future. So when Canadians took action and told your tales at, we listened and used your comments to inform our crowdsourced submission to the CRTC’s proceeding on a national code of conduct to protect cell phone users. You can check out the submission, which we filed jointly with our friends at CIPPIC, on our site here. We also sent your stories directly to the CRTC, and expect commissioners to take the time to read each one. To those who told a cell phone story: thank you so much. Your efforts will make the CRTC aware of the real human consequences of our broken cell phone market – it’s hugely important in getting the rules we need to ensure Canadians get fair treatment. Your voices will also push back against Big Telecom using the process to weaken existing protections.
Image for Nowak: It’s time to ban phone unlocking fees

Nowak: It’s time to ban phone unlocking fees

For the past month we've been asking you to share your Cell Phone Horror Stories to tell decision-makers at the CRTC what steps to take in fixing our broken telecom market. Today is the last day to submit your comments before we'll be sending them along to the CRTC. If you haven't already, share your story and help create a new wireless code for Canadians at! Article by Pete Nowak Good news if you’re an iPhone owner with Bell or Virgin – the carriers will reportedly unlock that bad boy for you. Of course, with this being the Canadian cellphone industry, there are many caveats to go with that. One is, you have to own the phone outright, two is that you can’t be on contract and three is that you can’t be a prepaid customer. Oh, and it’ll cost you the tidy sum of $75. Bell and its subsidiary are finally joining its Big Three cohorts, Rogers and Telus, in offering the “service,” although the company looks to be alone in charging such a hefty fee. Telus recently cut the cost of its iPhone unlock to $35 from $50, which is what Rogers still charges.

Telling Your Cell Phone Horror Stories: Michelle

Michelle is all smiles after ending her relationship with Big Telecom Bell over increased costs and a monster twelve-page bill containing over 480 tethering charges she received earlier this year. Visit to share your experiences and help provide input in creating a new wireless code for Canadians.

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